The default user name should be Admin at or the admin interface of Open a web browser and login to your Comcast Xfinity Router.Option #3 - Change Wi-Fi Channel BandwidthĬhange the Wi-Fi Channel Bandwidth setting to 20 to lessen the occurrence of Wi-Fi disconnects long enough to receive the firmware update. Power off ibi and connect to the Comcast Xfinity router.Disable auto-backup on all mobile devices.

Connect and setup ibi using a different Wi-Fi network or mobile hot spot.

Option #2 - Connect to a Different Wi-Fi Network For instructions, please refer to How do I check ibi firmware version?

Check the firmware version of ibi using the Web or Mobile App.

The ibi firmware update should occur within a few hours after setup, reboot and reconnect to the Wi-Fi network.

Disable Social Media and Cloud imports if they have been enabled already.

Disable auto backups on all mobile devices.

Ensure ibi remains powered on and connected to Wi-Fi.

To ensure a successful over the air firmware update, follow the steps listed below. The setup of ibi may not be successful or result in periodic 'device offline' status when connected to Comcast Xfinity routers until the ibi firmware has been updated to 5.6.1-102 or higher. ISP will rebrand the Technicolor modem router. This allows you to not only save on your monthly modem rental fee, but also on your yearly energy usage.NOTE: Technicolor is the modem manufacture that sells it's modems to Comcast, Cox, Century Link, or any other ISP. The Technicolor TC8305C additionally features an enhanced energy performance design which allows your network to function with the least amount of energy usage possible. As a bonus, this model also includes a built-in wireless router that puts out 802.11n WiFi which allows you to experience the best coverage possible from a single-band wireless signal. Speeds like this are more than enough to satisfy online games, internet browsing, checking emails & watching HD videos.

The TC8305C features 8×4 channel bonding, which supports speeds up to 160 Mbps. Technicolor TC8305C Speeds & Additional Features Always call your provider before ordering, even if your provider is listed here to ensure this model works well in your area and with your service plan. Please note that Time Warner & Spectrum customers will require additional support for activation if using the telephone feature in this device. The Technicolor TC8305C works with Spectrum, Time Warner Cable & Comcast services.

This device also features 8×4 channel bonding, and supports wired speeds up to 160 Mbps. This multi-processor device includes 2 voice lines and an enhanced web-based user interface that allows you to access & control your network from anywhere in your home. The Technicolor TC8305C is a telephony DOCSIS 3.0 cable modem with integrated 4-port wireless router.

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